Option 1:If you want your EXCHANGE fast, then go to yamishoes.com, look for the item you want to order and order it. Then follow the RETURN instructions below. Once we receive your return we will refund your money to the original card used to order the first pair of shoes. if you have any questions contact us at email@example.com
Option 2: If you can wait for your EXCHANGE item then simply follow the RETURN instructions below. The shoes will be sent to you after we have received the return.:
Send an email to firstname.lastname@example.org. Please include the details Below
Address you are shipping from
How many items are you retuning
Specify your reasons for the return
Pack items into a sturdy box. Make sure the item is back in it's original packaging, shoes in shoe bag please
Drop it off to the UPS address found on the return label email.
***Once we receive your returned items, we'll let you know and send the new ones if available.
***Please note that if it is an out of stock item, we'll backorder it and it takes 3-5 weeks for them to come in.
Yes, You can exchange for another size, color or style. Please note that if there is a cost impact to exchanging styles you must pay the difference before we ship the new style out to you. There is no cost associated with color or size exchanges.
For RETURNS, You have the option which courier you want to use but we highly suggest using a traceable shipping service. Dont forget that the shipping cost for a return is your responsibility. Please read our Returns Policy.
On EXCHANGES, We will email you a shipping label for USPS. Thats our prefered carrier.